- Added SIP Trunk Dashboard. You can monitor call activity for any SIP trunk. Refreshes every 15 seconds
- Fix bugs with SDL retrival and packet captures
- Add Jabber log file parser
Download SIP Toolbox
Download SIP Toolbox
Recently ran into an issue with our new Call Manager cluster. We’re running a fresh install of 12.0 and we migrated all of our users from an old 10.5 cluster to the new one. Within a week we noticed that our new installation was operating at 90% CPU throughout the day. After some troubleshooting we found out that our Jabber users were sending UDS request to the publisher at an alarming rate. After doing a bit more digging, we realized that we had to go with UDS for contact resolution because of another bug in 12.0 that would not let us enter our AD credentials into our UC Service Profile.
We ended up solving this via SQL. Note: that updating the profile via the GUI after applying the SQL statement will remove the Username and Password
run sql update ucserviceprofiledetailxml set xml = '<UseUDS>false</UseUDS><UseUserCredential>false</UseUserCredential><DN>INSERT USERNAME</DN><Password>INSERT PASSWORD</Password><SearchContext1>INSERT SEARCH CONTEXT</SearchContext1><SearchContext2></SearchContext2><SearchContext3></SearchContext3><RecursiveSearch1>true</RecursiveSearch1><SearchTimeout>5</SearchTimeout><BaseFilter></BaseFilter><PredictiveSearchFilter></PredictiveSearchFilter><AllowJabberUserstoSearchandAddSecurityGroups>false</AllowJabberUserstoSearchandAddSecurityGroups>' where pkid = 'INSERT PKID OF PROFILE'
Jabber Directory Options
Recently I deployed a centralized IMP cluster within our multisite SME model. This allowed us to provide IM and Presence to our telephony clusters without having to do a 1 to 1 deployment. I started by following this guide:
Configuration and Administration of the IM and Presence Service on Cisco Unified Communications Manager, Release 12.0(1)
However the guide wasn’t clear regarding a number of things. So here are my notes that took to get it to work:
User ID configuration on IM and Presence central cluster
User ID configuration on telephony cluster